Arizona Department of Education Continuity, Emergency Preparedness & Operational Resilience Projects Case Study

SITUATION & NEED Over the past several years, the Arizona Department of Education (ADE) has made substantial investments in improving statewide continuity of operations (COOP) planning, emergency operations planning (EOP) and all-hazards emergency preparedness for K–12 schools and districts. ADE recognized that its ability to support students, educators, and communities relies on strong internal resilience…

Carson City Health and Human Services (CCHHS) Continuity of Operations (COOP) & Business Impact Analysis (BIA) Case Study

SITUATION & NEED CCS was hired in early 2025 by Carson City Health and Human Services (CCHHS) to develop an updated and comprehensive Continuity of Operations (COOP) Plan supported by division-level Business Impact Analyses (BIAs). The purpose of this project was to ensure that CCHHS could continue performing mission-critical functions under any circumstances, with or…

Clackamas County Workforce Union Strike and Annual Continuity of Operations (COOP) & Business Impact Analysis (BIA)

SITUATION & NEED In late 2024, Clackamas County Disaster Management, on behalf of the county administrator, contacted CCS to conduct a specific COOP and BIA process for a pending labor strike that would have occurred in spring 2025. The goal of the project was to identify county departments that depended on union-represented staff and develop…